Frequently Asked Questions

What is the return policy?
You can view this in detail here.

What are the shipping options?
Your shipping options will be displayed at checkout and are dependent on where the order is to be shipped. We have gone to great lengths to keep the shipping cost as low as possible.

When will I receive my order?
We strive to deliver your order within 3-15 working days of your order being placed. This delay is due to the effects of the Coronavirus. We are working closely with our Suppliers and Fulfillment services to ensure that orders are fulfilled in a safe and efficient manner.

Where are you located?
We are based in Ireland.

Where are your Suppliers?
Our Suppliers are primarily based in Europe though we also have suppliers in Australia and the United States of America.

How is my shipping cost calculated?
Our shipping cost is calculated by our fulfillment services based on the total weight of the items in your order as well as the delivery address.

Do you have any other websites?
Yes we do! You can also find us at www.ceannaigh.ie

How do I contact your company if my question isn’t answered here?
You can contact us at contact@ceannaigh.com